Privacy Policy for XerinkTech
Effective Date: [18th June 2025]
Last Updated: [18th June 2025]
Introduction
XerinkTech (“we,” “our,” or “us”) is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our software services available at xerinktech.com (the “Service”).
Information We Collect
Personal Information
We may collect personally identifiable information that you voluntarily provide to us, including:
- Name and contact information (email address, phone number)
- Account credentials and authentication data
- Payment and billing information
- Professional information and company details
- Communications and support interactions
Usage Data
We automatically collect certain information about your use of our Service:
- Device information (IP address, browser type, operating system)
- Usage patterns and feature interactions
- Performance metrics and error logs
- Session data and timestamps
- Geographic location data (general region)
Technical Data
Our software may collect technical information necessary for functionality:
- System configuration and software versions
- Application logs and diagnostic data
- Integration data with third-party services
- Security event information
How We Use Your Information
We use collected information for the following purposes:
- Providing, maintaining, and improving our software services
- Processing transactions and managing user accounts
- Communicating with users about updates, support, and promotional content
- Analyzing usage patterns to enhance user experience
- Ensuring security and preventing fraudulent activities
- Complying with legal obligations and regulatory requirements
- Developing new features and services
Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:
Service Providers
We may share information with trusted third-party service providers who assist in operating our business, including:
- Cloud hosting and infrastructure providers
- Payment processing services
- Analytics and monitoring tools
- Customer support platforms
Legal Requirements
We may disclose information when required by law or to:
- Comply with legal processes or government requests
- Protect our rights, property, or safety
- Prevent fraud or security threats
- Enforce our terms of service
Business Transfers
In the event of a merger, acquisition, or sale of assets, user information may be transferred as part of the business transaction.
Data Security
We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of data in transit and at rest
- Regular security assessments and updates
- Access controls and authentication requirements
- Employee training on data protection practices
- Incident response procedures
However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. When information is no longer needed, we will securely delete or anonymize it.
Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information:
- Access to your personal data
- Correction of inaccurate information
- Deletion of your personal information
- Restriction of processing activities
- Data portability
- Objection to certain processing activities
To exercise these rights, please contact us using the information provided below.
Cookies and Tracking Technologies
Our Service may use cookies and similar tracking technologies to enhance user experience and analyze usage patterns. You can control cookie preferences through your browser settings, though disabling cookies may affect functionality.
International Data Transfers
If you are located outside the country where our servers are located, your information may be transferred to and processed in other countries. We ensure appropriate safeguards are in place for such transfers.
Children’s Privacy
Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify users of material changes through our Service or via email. Your continued use of the Service after changes become effective constitutes acceptance of the revised policy.
Contact Information
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
XerinkTech
Email: info@xerinktech.com
Compliance
This Privacy Policy is designed to comply with applicable data protection laws, including GDPR, CCPA, and other relevant regulations. We are committed to maintaining transparency and accountability in our data handling practices.
This Privacy Policy represents our commitment to protecting your privacy and maintaining the trust you place in XerinkTech.